Comfortable environment, everyone friendly and welcoming, I thought Neil Carlson my salesperson explained all of the options fairly with no pressure, same regarding business managers. A thorough and pleasant experience overall. I look forward to continuing our relationship with Alderman's Toyota!
Great CARWASH! ONLY AUTOMATED FULL TOUCH CARWASH IN REGION! This carwash is full automated, attended, and fast. It does a great job and even scubs the tires!
I don't think that I can put into words how wonderful my car buying experience was at Alderman's Toyota. I was cheerfully greeted by two staff members when I walked in the door, and was then introduced to Carol Kubler who assisted me through the entire car buying process. She was very knowledgeable, and encouraged me to ask questions, no matter how silly I might have thought them to be. She was funny and pleasant and helped me to feel at ease during my time there. We were even introduced to many individuals that work at Alderman's, and everyone was very pleasant. Carol even bought me a treat for my birthday and surprised me with it before leaving the dealership! I wasn't sure when I walked in the door if I was going to be ready to purchase a new car that day, Carol was patient and willing to let me lead the transaction, even if that meant walking away for the day and rescheduling. I loved my entire experience here, and most importantly, I love my new car! I am excited to continue visiting Alderman's Toyota in the future for maintenance and repair needs.
Roseanne was OUTSTANDING in service. I'm a tough customer. Like most of us, I don't have time, I drive too much, I don't want to visit car dealers, and worse, I'm from Boston living near a VT dealer. I pretty much expect it done yesterday. Ok fine, I'm not that bad but let's face it we all think we don't have enough time so why spend it at a dealership in service waiting?
I bought a car from the used section of the dealership about a year ago. The staff was extremely friendly and worked very hard to get me in a vehicle and quickly ( which was what I needed)! They went above and beyond and were very patient in making sure I was taken care of. Recently, I went back to the used dealership as I am looking to get into an SUV, the staff really cared about my needs to upgrade to something bigger and once again went above and beyond to look out for me and my family in making sure that we have the right car/SUV for us.
When I walked in, almost every issue I had was out of warranty, not working correctly, going to cost more, etc. Probably for the first time in my car dealership experience, Alderman's LISTENED to what the problem was, found ways to help as necessary, had me pay as necessary and I walked out perfectly happy.
I'll be back there. They've been great since the day I showed up the first time. I haven't left since.
Alderman S Toyota is a US Car Wash based in Rutland, New Hampshire. Alderman S Toyota is located at 33 Seward Rd, Rutland, VT 05701, USA.
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